What are your hours of operation at Fayetteville Surge Adventure Park?
Please see website.
Is Fayetteville Surge Adventure Park wheelchair accessible?
Yes, we are wheelchair accessible!
Do you serve food at Fayetteville Surge Adventure Park?
No, we do not serve food at this location.
Do the birthday parties come with food at Fayetteville Surge Adventure Park?
No, our birthday party packages do not come with any food included.
If I need to reschedule my party, can I do so at Fayetteville Surge Adventure Park?
Yes, you can reschedule your party, if a new day or time is available to do so. To reschedule a party, please contact Sean Lang at (318) 261-8860 or via email at Slang@surgefun.com.
If I must cancel my party, will I get my deposit back at Fayetteville Surge Adventure Park
Deposits are nonrefundable, however, the balance paid will be applied as a park credit to use during a future visit.
Can I bring in my own decorations for my child’s birthday party at Fayetteville Surge Adventure Park?
Yes, you can bring your own decorations for your child’s birthday party!
Do I have to wear a mask at Fayetteville Surge Adventure Park?
We are currently following our location government’s recommendations, as well as current CDC guidelines.
If I book a party of 20 jumpers, and only 10 jumpers show up, will I be charge for 20 jumpers at Fayetteville Surge Adventure Park?
Unfortunately, downgrades to our party packages must be made 48 hours in advance and cannot be altered on the day of the party.
Can my 2-year-old get in free at Fayetteville Surge Adventure Park?
Absolutely! Children 2-years-old and younger jump free, with paid adult admission
Can I bring a pinata for my child’s birthday party at Fayetteville Surge Adventure Park
We currently do not allow pinatas for birthday parties.
Can adults jump at Fayetteville Surge Adventure Park?
Of course! Jumpers of all ages are welcome at Fayetteville Surge Adventure Park!
Can I book a private party at Fayetteville Surge Adventure Park?
Yes, you can book a private party with us! Please give us a call today at (910) 491-0605 for more information!
Is there a designated area for smaller children to play at Fayetteville Surge Adventure Park?
Yes, we have a designated area for smaller children to play. Most of our locations have a toddler area!
Do Free 1-Hour Jump Passes Expire?
Yes, all 1 Hour Jump Passes must be redeemed before their expiration date. In the event of compensation, the 1 Hour Jump Pass must be picked up within 30 days of the request. Additionally, all jump passes must have a verified manager signature and expiration date. If the signature or expiration date is unknown or not present, Surge reserves the right to deny the use of the jump pass. By using the jump pass, the user agrees to abide by these terms and conditions.
If I already have a pair of safety socks, can I use those instead of buying new safety socks at Fayetteville Surge Adventure Park?
Yes, if you already have a pair of our Surge Safety Socks, you can reuse those during your next visit!
Are you closed on Mondays at Fayetteville Surge Adventure Park?
Yes, we are currently closed on Mondays. When school starts, we typically close on Mondays, except for holidays that occur on Mondays, such as Memorial Day, Columbus Day, etc.
Can I drop my kids off and pick them up later at Fayetteville Surge Adventure Park?
No, children under the age of 18-years-old must always be accompanied by an adult 21-years-old or over .
What if I lose my phone or other items at Fayetteville Surge Adventure Park?
We are not responsible for any lost items; however, we do have a lost and found. You are encouraged to call the park if you feel that you’ve lost any of your belongings while having fun with us.
If I have a problem at Fayetteville Surge Adventure Park, who should I contact?
You can contact any manager on duty or call our customer service hotline at (910) 491-0605.
Do I have to fill out a waiver for Fayetteville Surge Adventure Park?
Yes, all jumpers (no matter their age) are required to fill out the waiver prior to jumping.
How long can I jump at Fayetteville Surge Adventure Park?
Jump times can be purchased in hourly increments at our location or online on our website.
If we have guests attending our child’s party, but not jumping, is there an entry fee for this guest at Fayetteville Surge Adventure Park?
No, only those guests who are jumping will be charged.
Can I bring in outside food at Fayetteville Surge Adventure Park?
Outside food is only allowed for birthday parties that have been pre-booked at this location.