Please scroll to the bottom of the website for hours.

Yes.

No, we don’t.

No, they don’t.

Yes, as long as new day is available.

The deposit are non-refundable and non-transferable. You can reschedule your party within a 13 month time frame from original booking date.

Yes. Limited decorations, no ceiling or wall decorations.

We follow local Gov and CDC guidelines.

Any Downgrades need to be made 48 hours before the party, not the day of.

Yes, 2 and younger is free, with paid adult admission.

No.

Yes, all 1 Hour Jump Passes must be redeemed before their expiration date. In the event of compensation, the 1 Hour Jump Pass must be picked up within 30 days of the request. Additionally, all jump passes must have a verified manager signature and expiration date. If the signature or expiration date is unknown or not present, Surge reserves the right to deny the use of the jump pass. By using the jump pass, the user agrees to abide by these terms and conditions.

Yes, we welcome jumpers of all ages.

Yes, call 757-937-8640 for details.

Yes, most parks have a designated toddler area.

Yes.

Yes, when school starts we close on Mondays, except for Monday Holidays, such as Memorial Day, Columbus Day, etc.

No, children under the age of 18-years-old must always be accompanied by an adult 21-years-old or over.

Surge is not responsible for any lost items, but we do have a lost and found and you are welcome to call the park if you lost any items.

Yes, everyone jumping is required to fill out the waiver form.

You can contact any manager on duty or call out customer service hotline at 757-937-8640.

The jump times are in hourly increments.

Only Jumpers are charged.

Only time outside food is allowed is for birthday parties.