What are your hours of operation at Newport News Surge Adventure Park? Please see website.
Are wheelchair accessible at Newport News Surge Adventure Park ? Yes.
Do you serve food at Newport News Surge Adventure Park? Yes, we do! We serve concession style food, such as pizza, wings, fries, etc.
Do the birthday parties come with food at Newport News Surge Adventure Park? No, we don’t. But, you can purchase food items from our concessions.
If I need to reschedule my party, can I do so at Newport News Surge Adventure Park? Yes, as long as new day is available.
If I have to cancel my party, will I get my deposit back at Newport News Surge Adventure Park? The deposit is non-refundable, but will be applied to park credit, so you will not lose it.
Can I bring in my own decorations for my child’s birthday party at Newport News Surge Adventure Park? Yes.
Do I have to wear a mask at Newport News Surge Adventure Park? We follow local Gov and CDC guidelines.
f I book a party of 20 and only 10 show up, will I be charged for 20 at Newport News Surge Adventure Park? Any Downgrades need to be made 48 hours before the party, not the day of.
Can my 2-year-old get in free at Newport News Surge Adventure Park? Yes, 2 and younger is free, with paid adult admission.
Can I bring in a Pinata for my child’s party at Newport News Surge Adventure Park? No
Do Free 1-Hour Jump Passes Expire? Yes, all 1 Hour Jump Passes must be redeemed before their expiration date. In the event of compensation, the 1 Hour Jump Pass must be picked up within 30 days of the request. Additionally, all jump passes must have a verified manager signature and expiration date. If the signature or expiration date is unknown or not present, Surge reserves the right to deny the use of the jump pass. By using the jump pass, the user agrees to abide by these terms and conditions.
Can adults jump at Newport News Surge Adventure Park? Yes, we welcome jumpers of all ages.
Can I book a private party at Newport News Surge Adventure Park? Yes, call 757-888-0888 for details.
Is there an area for smaller children to play at Newport News Surge Adventure Park? Yes, most parks have a designated toddler area.
If I already have a pair of safety socks, can I use those instead of buying new safety socks at Newport News Surge Adventure Park? Yes.
Are you closed on Mondays at Newport News Surge Adventure Park? Yes, when school starts we close on Mondays, except for Monday Holidays, such as Memorial Day, Columbus Day, etc.
Can I drop my kids off and pick them up later at Newport News Surge Adventure Park? No, children under the age of 18-years-old must always be accompanied by an adult 21-years-old or over.
What if I lose my phone or other items at Newport News Surge Adventure Park? Surge is not responsible for any lost items, but we do have a lost and found and you are welcome to call the park if you lost any items.
Do I have to fill out the waiver for Newport News Surge Adventure Park? Yes, everyone jumping is required to fill out the waiver form.
If I have a problem at Newport News Surge Adventure Park, who should I contact? You can contact any manager on duty or call out customer service hotline at 757-888-0888.
How long can I jump at Newport News Surge Adventure Park? The jump times are in hourly increments.
If we have guests attending our child’s party, but not jumping, is there an entry fee for this guest at Newport News Surge Adventure Park? Only Jumpers are charged.
Can I bring in outside food at Newport News Surge Adventure Park? Only time outside food is allowed is for birthday parties.